A clinical decision support software company (Atlanta) — August–September 2009
This international supplier of a Clinical Decision Support System had never resolved the overlap between three software products resulting from acquisitions. The products had obsolete user interfaces, and the support workload stifled innovation.
Through an executive workshop, we helped them develop their business priorities about the product. Then we were called to conduct a follow-up exercise to define the new roadmap, which we did by interviewing the three development teams and constructing an objective set of requirements and a converged high-level product architecture.